Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Bathgate | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Bathgate is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

We are Pharmacy Weight Loss Bathgate, an online pharmacy clinic serving patients in Bathgate and across the UK. As a data controller, we are responsible for the personal information you provide to us when using our services. Our GPhC registration number is 9012511.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

Personal details: Full name, date of birth, address, and contact information including email and phone number
Health information: Medical history, current medications, weight, BMI, and other health data relevant to your treatment
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and website usage data collected automatically when you visit our site
Communications: Records of messages, consultations, or enquiries you send to us

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment safely and appropriately
To dispense and deliver medication — orders are typically dispatched within 1 working day once approved by our pharmacist
To manage your ongoing care, including follow-up consultations and medication reviews
To process payments and maintain accurate records as required by law
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To improve our services and ensure patient safety

Our legal basis for processing health data is Article 9(2)(h) of the UK GDPR, which covers the provision of healthcare and treatment. For general personal data, we rely on legitimate interests, legal obligation, and in some cases your explicit consent.

4. Cookies

Our website uses cookies to help it function correctly and to improve your browsing experience. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to operate, including secure login and session management
Analytics cookies: Help us understand how visitors use our site so we can improve it
Functional cookies: Remember your preferences to personalise your experience

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect how the website functions.

5. Third Party Sharing

We do not sell your personal data. We may share your information only in the following limited circumstances:

Healthcare providers: Your GP or other clinicians may be informed of your treatment where clinically appropriate or required by professional standards
Service providers: Trusted third parties who support our operations, such as secure payment processors and delivery partners, bound by strict data processing agreements
Legal requirements: Where we are legally obliged to disclose information, for example to regulatory bodies such as the GPhC or law enforcement agencies

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention and Security

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines. We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. All data is stored securely within the UK.

7. Contact Us

If you have any questions about how we handle your personal data, wish to exercise any of your data rights, or have a concern you would like to raise, please contact us directly. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

If you are not satisfied with our response, you have the right to escalate your concern to the relevant supervisory authority for data protection in the United Kingdom.